We at Data Centrum believe that our clients expect excellent, personal customer service from start to finish.
And Data Centrum clients get all that - and much more - cost effective solutions, flexibility, thorough and precise research methods, high quality and full-service capabilities: on time, and on budget.
- We are active-listeners and use creative argumentation in our discussions
- We are quick and flexible in fulfilling client’s special requirements, and keep deadlines
- We use our experience and creativity to offer tailored-made instruments according to client’s needs
- We have professional and experienced human resources of various backgrounds for client service, conceptualization, field, data processing and analysis
- We have experienced field interviewers, whom we do carefully select through recruitment process, continuously train and rigorously supervise for each and every research
- We trust our team, but we strictly implement quality assurance procedures for each and every research from recruitment and training, field control, calling back respondents, and electronic check of data
- We are proud members of ESOMAR and committed to strictly apply all legal and ethical standards, by protecting client and respondent confidentiality
- We closely communicate with clients in each and every step of the project
- We conduct innovative researches in Albania and we are well-recognized by the market as initiator of big projects